At Plymouth Technology we believe that the personal relationship is where the recognition of value lives. This statement is backed up by our Essence of Value Program
This program ensures that our personnel know your plant, your personnel, your operations, your goals, and backs this knowledge up with valued documentation. The Essence of Value Program includes a detailed understanding and review of your personnel - they make the plant run; it includes and detailed understanding and review of your plant - how you make money; it includes a plan of how Plymouth will best service your facility - enhance your money making potential; it includes hardcopy service reports from each time we visit your plant - insurance that you are spending your money for something of value; it includes an administration book detailing how your program runs - insuring long term value for your investment; it includes training of all personnel on the hazards and safety precautions of the chemicals in your plant as well as detail on how the products work; it includes a detailed plan for work on special projects that the plant feels are important; it also includes, at a minimum, annual reviews of the business to ensure that we are providing the value needed for long-term partnership. The Essence of Value Program is just one way we have become a bright spot for our customers.